Payment Policy

Payment

Sunny-Side Gym Payment Policy

1. Payment Methods

All payments for memberships, day passes, and other services at Sunny-Side Gym are processed securely through SumUp. We accept major debit and credit cards as well as contactless payments via compatible devices.

2. Payment Terms

  • Full payment is required at the time of purchase.

  • Memberships and passes are non-transferable and linked to the registered member only.

  • Services will not commence until payment has been received in full.

3. No Refund Policy

Please note that all payments are final.
Once a payment has been made — whether online or in person — no refunds will be issued for any reason, including:

  • Change of mind

  • Early cancellation of membership

  • Inability to attend sessions

  • Non-use of the facility

Exceptions may only be made in rare cases of administrative or billing errors confirmed by management.

4. Failed or Declined Payments

If a payment fails or is declined, access to gym facilities or services will be suspended until the payment is successfully completed.

5. Membership Renewals

Members are responsible for renewing their memberships before expiry. Reminders may be sent, but renewal is ultimately the member’s responsibility.

6. Questions or Concerns

If you believe you have been charged in error or have a payment query, please contact us promptly at:

Phone:

+44 7565 735850

Email

sunny.side.gym1@gmail.com

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